There are many bad stories about unprofessional office movers. So how your business can you avoid being the next victim of unprofessional office movers?
As with everything in life, there are no guarantees, but the following tips can help ensure you find a reliable, professional company that can provide you with a stress-free office moving experience.
1. Check Out the Office Movers on the BBB
Your first stop in researching your prospective office moving company should be the BBB (Better Business Bureau) website.
The BBB is a 3rd party organization that aims to provide accountability for businesses. This agency reviews, rates, and gives accreditation to businesses that conduct themselves at the highest levels of professionalism and customer service.
2. Is the Office Moving Company Insured?
One question you should be asking any office moving company immediately is whether they have proper insurance coverage for their workforce.
If employees are working illegally for the company, or the company has not properly set up coverage for their workers, you could potentially be sued if anyone is injured on your property or in the course of carrying out your move. This is an issue that is not as well publicized but also important to look out for.
3. Check Their Reviews and Testimonials
The best way to determine if an office moving company can provide great customer service is by researching them online. There are many independently audited 3rd party websites that allow users to post reviews of moving companies (both positive and negative) such as www.yelp.ca and www.homestars.com.
If a moving company is well reviewed, has a high volume of reviews, and the reviews are recent, you’re probably looking at a professional organization.
4. Evaluate Their Rates
Pricing is always a factor when deciding on hiring an office moving company, however it can also serve as a great indicator of the level of service you can expect.
One of the hallmarks of disreputable companies is offering extremely low hourly rates (sometimes ½ or ¼ of the price of the competition). That doesn’t mean that you should simply hire the most expensive moving company in order to ensure you get a good experience, but if a company’s rates are significantly lower than the competition – something is wrong.
For more on our office and commercial moving and storage services, check out our website or call us on (604) 365-0903 or fill out our Contact Form for a free consultation.
